The Punjab Healthcare Commission organised a focused training session for newly appointed staff of the Project Management Unit to strengthen evaluation of MSDS implementation at family physician, general practitioner and dental clinics across the province. The programme aimed to enhance surveyors’ capacity to accurately assess compliance with minimum service delivery standards and improve patient safety at outpatient facilities.
Eleven surveyors attended the session in person while six colleagues joined online from Gujranwala, Multan, Bahawalpur and Faisalabad, reflecting a blended approach to training delivery. Participants received detailed briefings on the PHC regulatory framework, service delivery standards, compliance protocols and the inspection tools they will use when assessing clinics for MSDS implementation.
Dr Mushtaq Ahmed Salariya, Director of Clinical Governance and Organisational Standards, outlined the Commission’s regulatory structure and emphasised key aspects of assessment methodology and professional conduct expected of surveyors during inspections. His remarks focused on consistent application of standards and transparent reporting to support quality improvement at primary care outlets.
Technical sessions on the specifics of MSDS implementation and inspection techniques were delivered by Dr Farooq Ahmed Adeel, Additional Director (Standards Development & Dissemination and trainings), alongside Dr Imtiaz Ali and Dr Nadia Rasheed, both Deputy Directors in SDD. Presentations covered practical use of inspection tools, interpretation of service delivery criteria and protocols for documenting non-compliance.
The training is part of PHC’s ongoing efforts to bolster regulatory oversight and ensure GP and dental clinics meet required standards of care. Strengthening the skills of surveyors in assessing MSDS implementation is expected to lead to more consistent inspections and support clinics in addressing gaps through targeted guidance and follow-up.
