Zaheer Ahmed Awan, chairman of the Citizen Action Committee, has called for the attendance of Rawalpindi Waste Management Company officers to be recorded through a biometric attendance system similar to the two-time biometric system used by sanitary workers. He said this measure is necessary to ensure accountability and prompt response to public complaints.
During a tour of inner-city neighbourhoods including Amarpura, Chah Sultan, Millat Colony, Waris Khan, Nai Abadi, Tatti Mohalla, Committee Mohalla and Dhok Elahi Bakhsh, Zaheer Ahmed Awan expressed serious concern over deteriorating sanitation conditions. He observed that cleanliness arrangements in these areas are extremely poor and that the Chief Sanitary Inspector and other concerned officials were neither present in their offices nor visible in the field.
Residents who visited the Chief Sanitary Inspector’s office to lodge complaints reportedly found no officer on duty and no contact numbers displayed, raising frustration among citizens. According to Awan, officers continue to draw salaries while remaining at home, a practice that he warned is undermining the Suthra Punjab campaign from within the department.
He urged the Chief Minister Punjab to ensure RWMC officers follow the same biometric attendance rules already applied to teachers and sanitary staff, arguing that verified attendance will improve service delivery and provide real relief to the public by encouraging field presence and timely action on sanitation complaints.
