ISLAMABAD: The Inter Boards Coordination Commission (IBCC) has inaugurated a Digital Queue Management System (QMS) at the IBCC Secretariat in Islamabad as part of its efforts to improve citizen services and advance digital transformation.
The system was inaugurated by Hassan Saqlain, Additional Secretary, Ministry of Federal Education and Professional Training, along with Dr Ghulam Ali Mallah, Executive Director IBCC.
According to IBCC, the initiative has been developed on the directives of Federal Secretary Nadeem Mahbub and will modernise public service delivery across all six IBCC centres.
The new system will offer digital tokens, QR-based queue tracking, real-time waiting updates, SMS and WhatsApp notifications, and priority services for senior citizens and persons with disabilities.
Speaking on the occasion, Dr Mallah said IBCC was steadily moving towards a “visitor-free IBCC”, where students and applicants could access services digitally without unnecessary visits to offices.
“InshaAllah, we are steadily moving towards a visitor-free IBCC, where students and applicants can access services digitally without unnecessary visits to our offices. This is a key priority set by the Ministry and reflects our commitment to the Prime Minister’s Digital Pakistan Vision,” he said.
IBCC said the initiative reflected its commitment to reducing waiting time, improving transparency, introducing smarter services and supporting a citizen-centric Digital Pakistan.
